Service Department

Linda Gallus

Took our Jeep in for much-needed brake service. The service rep, Paul, was super nice and helpful. He ensured all the parts were in on time to get a huge job done in time for our vacation drive. I was really impressed by their professionalism and friendly service. I'll be back for service on my other Chrysler car too.!

Michelle Weatherbee

We have been dealing with Village Chrysler since 2008. Since that time we have been more than happy with the service, we've received. Our service advisor Paul has always been very kind, courteous and a pleasure to deal with. Since our recent purchase of a new Jeep (our 3rd from Village) we've had the pleasure of also dealing with Rob and Rusty and truly appreciate how we well we were treated. Thank you Paul, Rob and Rusty!

Holly Harris

The customer service that I received from the moment I walked in to the moment I left was excellent. I was greeted by Alexis Blake, Service Advisor with a smile. She was very friendly, patient, understanding and explained things to me in a calm and informative manner. She even went out of her way to personally assist me in syncing my new phone to Bluetooth in the vehicle, which actually helped diagnose another problem I was experiencing with my stereo. I was then introduced to the Service Manager, Rob, who was extremely kind and caring towards me and made sure that my needs were met, even beyond my expectations. My vehicle had two issues and was also getting serviced with the maintenance package, but all of that was done quickly and efficiently all within two hours. I also approached another service employee while I was waiting outside who thoroughly explained potential causes for my battery to malfunction.
All in all, I was pleasantly pleased with the service done on my vehicle as well as the customer service I received. I highly recommend this dealership for anyone looking to have their vehicle serviced :)

Melissa Sabino

We had the pleasure of having Rusty as our service advisor. He was very knowledgeable, understanding, and very good at his job! My husband and I have never encountered such a high standard of customer service. He really helped us with our service plan, and we left with our car feeling better. Thank you Rusty!!!!!